Privacybeleid

This "Privacy Policy" governs the processing of your personal data by our company. For questions regarding our privacy policy, you can always contact us by email.

Personal data we process:

We process your personal data because you use our services and/or because you provide it to us yourself. Below is an overview of the personal data we process:

• First and last name
• Address details
• Phone number
• Email address
• IP address
• Other personal data that you actively provide, for example, by creating a profile on this website
• Location data
• Internet browser and device type

Special and/or sensitive personal data we process:

Our website and/or service does not intend to collect data about website visitors who are under 16 years of age unless they have permission from parents or guardians. However, we cannot verify the age of a visitor. We recommend that parents be involved in their children's online activities to prevent the collection of data about children without parental consent. If you believe that we have collected personal information about a minor without permission, please contact us by email, and we will delete this information.

Purposes and legal basis for processing personal data:

We process your personal data for the following purposes:

• Handling your payment
• Sending our newsletter and/or advertising brochure
• Contacting you by phone or email when necessary to provide our services
• Informing you about changes to our services and products
• Providing you the opportunity to create an account
• Delivering goods and services to you
• Processing data required for our tax returns, as required by law

Automated decision-making:

We do not make decisions based on automated processing that could have significant effects on individuals.

Data retention:

We do not retain your personal data longer than necessary to achieve the purposes for which it was collected. We have a retention period of 12 months for all types of personal data.

Sharing personal data with third parties:

We do not sell your data to third parties and only disclose it when necessary for the execution of our agreement with you or to comply with a legal obligation. We enter into data processing agreements with companies that process your data on our behalf to ensure the same level of security and confidentiality. We remain responsible for these processing activities.

Cookies and similar technologies we use:

We use analytical cookies. A cookie is a small text file that is stored in your browser when you first visit this website on your computer, tablet, or smartphone. We only use cookies with purely technical functionality. They ensure the proper functioning of the website and remember your preferences. These cookies are also used to make the website work properly and optimize it. During your first visit to our website, we informed you about these cookies and asked for your consent to place them. You can opt out of cookies by configuring your internet browser to no longer store them. You can also delete all previously stored information through your browser settings.

Accessing, modifying, or deleting personal data:

You have the right to access, correct, or delete your personal data. You also have the right to withdraw your consent or object to the processing of your personal data by us, as well as the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization you mentioned. You can send us a request for access, correction, deletion, data transfer of your personal data, or a request to withdraw your consent or object to the processing of your personal data by email. To ensure that the request for access is made by you, we ask you to include a copy of your identity document with the request. In this copy, make your passport photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) black. This is to protect your privacy. We will respond to your request as soon as possible.

How we secure personal data:

We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you believe that your data is not properly secured or there are indications of abuse, please contact us by email. We have taken the following measures to secure your personal data: TLS (formerly SSL). We send your data via a secure internet connection. You can recognize this by the address bar starting with "https" and the lock icon in the address bar.